Black Friday/Cyber Monday is here! Get 50% off your CustomCritters mug when buying a tee!

Due to the COVID-19 crisis causing a shortage in production staff, please allow an extra week for production times. We apologize for the inconvenience.


All items are CustomKitties are made-to-order. This means when you place your order we custom make your one-of-a-kind design and print one unique version for you. 

We work with various different artists and manufacturers located in the US based on availability and shipping location.

Production Times

Once your order is placed please allow 3-5 days for production. We want to ensure your shirt is properly printed to the highest quality we can make. The production phase includes shirt picking (to prevent defective shirts), printing, and quality checking.

Shipping & Delivery

PRODUCTION 3-5 Business Days 3-5 Business Days 3-5 Business Days
SHIPPING 2-5 Business Days 10-15 Business Days 10-18 Business Days
TOTAL TIME 5-10 Business Days 13-20 Business Days 13-22 Business Days


Shipping within the US generally takes 2-5 business days from shipment to delivery.

Shipping to Canada generally takes 10-15 business days from shipment to delivery.

Shipping to most other International countries takes 10-18 business days from shipment to delivery.

We use USPS, UPS, and FedEX for domestic deliveries depending on stock availability and location of delivery.

We use Asendia for International deliveries.


You will receive a tracking link through email once your parcel has been dropped off at the shipment facility. Please allow 24-48 hours after receiving your tracking link for information to be  updated. Rest assured that your package is on the way.